Shipping, Returns, Shipping Restrictions
EMac's Tactical Shop's Shipping, Shipping Restrictions and Return Policy
Please email required documents to info@emacstactical.com with the Order Number in the Subject.
Age Restrictions
Federal law (18 USC 922(b)(1), 27 CFR 478. 99(b)) requires that you must be 21 years or older to purchase handgun ammunition and 18 years or older to purchase rifle ammunition.
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State Shipping Restrictions
Alaska- No ammunition shipments
California- Must ship to Licensed Ammunition Vendor or FFL (See Below)
Connecticut- State issued ID and Certificate/Permit is required (See Below)
Hawaii- No ammunition shipments
Illinois- FOID card and State issued ID is required (See Below)
Massachusetts- Firearms ID is required (See Below)
New Jersey- Firearms ID is required (See Below)
New York- Must ship to Certified Seller of Ammunition or FFL (See Below)
Washington D.C.- No ammunition shipments
Instruction for California Ammunition Sales
A copy of the license for a Licensed Ammunition Vendor or FFL must be uploaded during purchase or submitted by e-mail and match the ship to address. License must be current, valid, and completely legible.
If this information has been sent in advance, please note “Required CA documents on file” in the “Order Notes” section of the order.
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Instruction for Connecticut Ammunition Sales
Connecticut state issued ID (showing photo, address, and DOB) and one of the below permits must be uploaded during purchase or submitted by e-mail. Both must be current, valid, and completely legible.
Valid ammunition certificate
Valid permit to carry a pistol or revolver
Valid long gun eligibility certificate
Valid eligibility certificate for a pistol or revolver
Valid permit to sell a pistol or revolver at retail
If this information has been sent in advance, please note “Required CT documents on file” in the “Order Notes” section of the order.
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Instruction for Illinois Ammunition Sales
FOID card and state photo ID must be submitted during purchase or by e-mail. Both must be current, valid, and completely legible.
If this information has been sent in advance, please note “Required IL documents on file” in the “Order Notes” section of the order.
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Instruction for Massachusetts Ammunition Sales
Massachusetts Firearms ID or License to Carry must be uploaded during purchase or submitted by e-mail. ID must be current, valid, and completely legible.
If this information has been sent previously, please note “Required MA documents on file” in the “Order Notes” section of the order.
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Instruction for New Jersey Ammunition Sales
New Jersey Firearms ID (front side only) and state photo ID must be uploaded during purchase or submitted by e-mail. Both must be current, valid, and completely legible.
If this information has been sent previously, please note “Required NJ documents on file” in the “Order Notes” section of the order.
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Instruction for New York Ammunition Sales
A copy of the license for a Registered Seller of Ammunition or FFL must be uploaded during purchase or submitted by e-mail and match the ship to address. License must be current, valid, and completely legible.
If this information has been sent in advance, please note “Required NY documents on file” in the “Order Notes” section of the order.
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Returns Policy
If defective, you may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
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Shipping - UPS
We can ship to virtually any address in the Lower 48 United States. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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Exotic Shells
While we do our best to always send the color and brass size of shell shown, sometimes said color and size are not always available at the time of loading due to shortages. Shells will always be loaded with the same quality components, but the shell brand and brass size may differ from time to time.
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Shipping Costs
We get inquiries asking why our shipping costs are a bit higher than most, the answer to this has several parts to it.
Yes are costs are a tad bit higher, we offer a premium product with regards to Exotic Shells and because of this, we purchase extra materials to entire their safe packaging. I don't want shells to get to your home or business after having been banged around in the back of some shipper's truck. We also reinforce the boxes with not only regular packaging tape, but we also use Cello tape which can't be ripped, and needs to be cut with a razor or scissors. The product itself not only comes within it's own labeled box, but also within plastic sleeves to ensure zero moisture. Finally, all of our boxes are shipped with shipping insurance as well.
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Returns/Cancellations
Any order returned^ or cancelled* will be subject to a 20% restocking fee**
*Cancelled/Returned: An order cancelled the same day as placed, will not be subject to any restocking fee.
**Exceptions: Product is inherently defective or damaged. [Exceptionally rare but is possible]
Any return must be authorized beforehand.